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Friday, 21 August 2020

External correspondence ~ (response to a customer complaint in letter format)


809 Smiths Rd

PO Box 324 

East Tamaki 0493


3rd May 2016 

Mr Jack Simson 

34 Avalon Way 

Howick 0460 

Re: 


Dear Mr Simson 


Thank you for your email. I will advise you that your email will not be in vain. I am sorry for the inconceivable of our staff that acted very poorly towards you and I have already given Max a warning about his action and that this will be his last warning. I will fix that right away, regarding 

To the issues. Again I am sorry for that this has obviously caused you some distress and ī will do my best to resolve the situation. 

 



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